Privacy Policy

At SimpleTalk, LLC, along with our affiliates (“SimpleTalk,” “we,” or “us”), we respect your privacy. This policy explains how we collect, use, and disclose Personal Information.

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1. Personal Information Collection

We collect information:

• Directly from You (account creation, inquiries, customer support, etc.).
• Automatically (cookies, logs, analytics).

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2.  Use of Personal Information

We use your information to deliver and improve our services, communicate with you, conduct research, and comply with legal obligations.

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3. Disclosure of Personal Information

• Service Providers: We share your data only as needed to operate or enhance our services.
• Business Transfers: Your data may transfer if we undergo a merger or acquisition.
• Legal Requirements: Shared only when legally required or to protect rights or public safety.

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4. Treatment of Phone Numbers

We do not sell or share phone numbers with third parties for marketing or promotional purposes. Phone numbers are used solely to provide or enhance our services—for instance, sending you text notifications or other service-related updates.

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5. Your Rights

Depending on your location, you may have rights to access, delete, or rectify your Personal Information. Contact support@simpletalk.ai to exercise these rights.

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6. Children’s Privacy

Our services are not aimed at children under 13, and we do not knowingly collect their data.

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7. Security & Retention

We take reasonable measures to protect your data. We retain Personal Information for as long as necessary to meet business or legal needs.

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8. International Users

Your data may be processed in jurisdictions with different data protection laws. We follow legally recognized frameworks to ensure proper data handling.

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9. Updates to this Policy

We may modify this policy from time to time. Changes will be posted on our website with the effective date.

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10. Contact Us

If you have any questions or concerns, please reach out to our support team at support@simpletalk.ai.

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Consent to Communication

1. By providing your phone number and other personal information, you agree to receive text messages, calls, or emails related to our services. Message and data rates may apply. Message frequency may vary.
2. These updates aim to ensure compliance with 10DLC requirements by clearly disclosing brand information, fees, message frequency, opt-out mechanisms, a direct customer support contact, and a privacy statement clarifying how phone numbers are handled. If you have any questions or need further adjustments, please let us know!